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International Customers

We send china all over the world, including Australia, New Zealand, Canada, USA, Belgium, Germany, Spain, Switzerland, France, The Netherlands, Italy, etc, from our base in London.


SHIPPING ­ 100% SUCCESS RATE
We pack extremely well and have never yet had an item go missing. Airmail outside Europe takes 7-10 days. Economy Surface Mail takes 4­6 weeks and is about half the price. Neither of these services include insurance.


INSURANCE
If this is required, item can be sent by AIRSURE, which permits tracking, signature on delivery, and provides compensation for loss or damage. The cost of this service is an extra £4 to £6 (about $9 - $14 USD) on top of normal postage rates, depending on the level of compensation required.


POSTAGE
Postage is charged at cost - we don't charge any handling or packing fees.


HOW TO BUY
If you wish to buy something please make a note of the details and e-mail us with your location, asking us for details of shipping costs.


PAYMENT
We accept PERSONAL CHECKS or money orders (in GB pounds or US dollars), or dollar bills sent by registered mail. If a US dollar price is not given, we use the rate of exchange given by AUCTIONCHEX.com. To check the current rate, go to:

Currency exchange rates by Auctionchex

We charge NO COMMISSION for accepting US money orders or checks.

We can also accept CREDIT CARD payments, via PAYPAL. If you wish to use this method, please ask us to send you a PAYPAL INVOICE. We may add a small surcharge for this service to cover charges imposed on us by PAYPAL.


EUROPEAN CUSTOMERS
Shipping is by airmail (small packet rate) and should arrive in 3­4 days. Payment can be by money order in GB pounds, or by sending EUROS by registered mail. Please e-mail us for the current conversion rate.We can also accept credit card payments via PAYPAL (see above).


YOUR GUARANTEE
Unless otherwise indicated all items are guaranteed in good condition with no chips, cracks or restoration.We review every item before sale and give a detailed appraisal of condition including any minor defects.If on receiving the item, you are unhappy with our description, we will refund the purchase price (but not the shipping cost), subject to receiving the item back in the same condition it was sent in.


FEEDBACK
We have a very good record of customer satisfaction. To view some of our customer comments please see our feedback page.


PLEASE NOTE

We regret we DON'T provide a free valuation or information service. If you have items in patterns shown on this site, please search the site for the information you require.


We specialise in English tableware from the 1920s and 30s and ship worldwide from our base in London, UK.
This site only shows a small fraction of our stock - if you don't see what you're looking for, please e-mail us.

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